Lunch is the highlight of each and every working day. I get to stroll down to the outlet shopping near my work and browse the options (who the hell am I kidding I always buy either 1 or 2 different things). Sometimes I also stroll some of the shops, check my one lotto ticket of the week and then I get to return to my office, shut the door and read for half a hour.
Today I chose the delightful (as always) vegetarian wrap with the awesome sun dried tomato pesto, yes indeed I'm fancy. As usual I think about my choices and try and validate why a chocolate braid (wrote brain first, yum) would be a good option to eat after my salad wrap. Thought process is usually something like:
'I deserve it, I've had a crap day'
'It will be my only one of the week' (no it won't you big fat liar)
For those who don't know Croissant Express is a retail store in Perth who make baguettes, wraps, and these gorgeous pastry creations such as a chocolate braid which is pretty much delectable pastry and lashings of darkish chocolate all fashioned into a criss cross pattern - makes sense no? Anyway of late I have become rather fond of them and the urge to stop myself from getting them about 3 times a week is getting harder and harder.
Anyway today my little Irish server (who I keep waiting for her to just recognise me and what I order but she never does, should I feel rejected?) tells me it's $7 for my wrap and then I hold up my coke and she goes and puts that into the til and it's $10.50 including the coke (sweet Jesus that's expensive), she returns again and suddenly I haven't got the heart to make her scurry back there again once I've added on the braid.
So long story short she saved me money and some extra calories just because I was being too polite. I somehow don't think this is a ploy that will last too long, knowing me.
While I was there a woman came up with 2 baby bottles of milk and asked if they had a microwave to warm it up. Now a few years ago I worked in a cafe and this was a big no-no, management told us to tell customers we couldn't do it due to health regulations (basically possibility of being sued). This nearly always resulted in customers getting pretty agitated and this made me think of Customer Suck, a livejournal I like to lurk at and whether this would be considered customer or management suckery.
I don't remember the specific details of when it happened to me but it always annoyed me the sense of entitlement some customers feel, and makes me glad I now have a job where I don't have that much customer interaction.
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